Investigation Process

Methods and Characteristics of the Investigation Process

A thorough initial interview to get all the existing information and to coordinate expectations with the customer (no cost)
Receive documents and photographs from the customer
Get the accurate spelling of names in the original language
Open and continuous telephone and email contact with the customer
Intensive search of hundreds of sources of information
Use of fellow investigators in the locations of the search as needed
Repeated search of sources already used in order to find new details
Letters, emails and telephone contacts with archives and other sources of information
Translation of relevant documents from various languages
Unrelenting research until results are achieved