Investigation Process

Methods and Characteristics of the Investigation Process

• A thorough initial interview to get all the existing information and to coordinate expectations with the customer (no cost)

• Receive documents and photographs from the customer

• Get the accurate spelling of names in the original language

• Open and continuous telephone and email contact with the customer

• Intensive search of hundreds of sources of information

• Use of fellow investigators in the locations of the search as needed

• Repeated search of sources already used in order to find new details

• Letters, emails and telephone contacts with archives and other sources of information

• Translation of relevant documents from various languages

• Unrelenting research until results are achieved

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