Investigation Process
Methods and Characteristics of the Investigation Process
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A thorough initial interview to get all the existing information and to coordinate expectations with the customer (no cost)
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Receive documents and photographs from the customer
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Get the accurate spelling of names in the original language
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Open and continuous telephone and email contact with the customer
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Intensive search of hundreds of sources of information
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Use of fellow investigators in the locations of the search as needed
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Repeated search of sources already used in order to find new details
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Letters, emails and telephone contacts with archives and other sources of information
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Translation of relevant documents from various languages
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Unrelenting research until results are achieved