Investigation Process

Methods and Characteristics of the Investigation Process

  • A thorough initial interview to get all the existing information and to coordinate expectations with the customer (no cost)

  • Receive documents and photographs from the customer

  • Get the accurate spelling of names in the original language

  • Open and continuous telephone and email contact with the customer

  • Intensive search of hundreds of sources of information

  • Use of fellow investigators in the locations of the search as needed

  • Repeated search of sources already used in order to find new details

  • Letters, emails and telephone contacts with archives and other sources of information

  • Translation of relevant documents from various languages

  • Unrelenting research until results are achieved